How do I book onto a class?
We run classes during term time, with set 6/7 week blocks. You can book the whole block before it starts (during the block booking window) and secure your place for the full course or book PAYG after the block has started (subject to availability). You book the classes (blocks or PAYG) via the website – navigate to the ‘book now’ tab on the website and select ‘book a class’ and follow the steps.
I have booked onto the full block but i’m on holiday one week – what do I do?
If you are away or ill one week you are able to cancel the individual class on that date (minimum 24hrs notice) from within your account, it will then be credited back to you as a class pass for you to use on another class at the studio within the same block.
Can I book individual classes?
Yes, once a block has started, individual PAYG classes can be booked. After selecting the class in the book now tab, a screen will offer which individual dates you would like to book.
Do I need an assessment?
We recommend all clients book a 1-1 initial assessment before attending a class to get the most out of the sessions. However, if you have no recent or ongoing injuries and have done Pilates before then you are sometimes able to start a class after completing our online health form.
How do I book a 1:1 session?
Navigate to the ‘book now’ tab on the website and select ‘book 1-1 Pilates’ and follow the steps.
How do I pay for my 1-1s?
Online. We sell session passes for our 1-1s so when you are asked for payment during your booking process you can choose which session pass you need e.g. Initial Assessment, Private Pilates 1-1 ( or choose a 4 or 10 session pass).
How much is a 1-1?
Initial assessments are £45 and follow up sessions are £38-40 (depending on the session pass).
How much is a class?
If you book a full block then our Reformer Classes work out £15/class and matwork work out at £12.50 per class. Individual matwork classes are £14 and individual reformer classes are £18. The block booking also includes online Membership!
What do I wear?
Leggings or tracksuit bottoms are ideal, along with either Pilates/yoga socks or tight trainer socks that won’t slip.
I’ve had an injury and the physio/doctor has recommended me to come – what do I book?
Book a Pilates 1-1 individual assessment, where the instructor will go through the injury history and assessment.
How do I log in to my account?
This can be done by navigating to the ‘Book Now’ tab of this website and selecting ‘Log in’. Use your email address as the username *You may need to reset your password if you haven’t logged in before.
How do I pay for 1:1 Pilates?
We sell “Session Passes” for our 1-1 clients to buy online. All you need to do is LOG IN to your account. Use your email address as the username *You may need to reset your password if you haven’t logged in before. When you are logged in, simply navigate to the “Store” tab at the top right and follow the purchase options.
How do I cancel my class or 1-1?
You can cancel a booking via your Wellness Living Account. Log in to The Farm Studio’s Wellness Living account, select MY SCHEDULE from the menu, find the class/appt you wish to cancel and on the right under ACTION you will be able to cancel.
Once you have cancelled a class you will automatically be assigned a “Make Up” class to use in the current block. N.B. There is a 24-hour cancellation period. Please cancel before this if you would like to restore your credit.
How do I rebook a class that I cancelled?
Once you have cancelled a class you will automatically be assigned a “Make Up” class to use in the current block. Log in to The Farm Studio’s Wellness Living account, select BOOK NOW from the menu, select STUDIO CLASSES on the top bar (not online classes) find the class you wish to book and ENROLL NOW. You will then be able to choose the date/s you wish to book.
What happens if I am on the waitlist?
If a class is full, you will be added to the waitlist. You will be notified if a space becomes available and payment will only be taken if so.